We receive many letters of thanks for the products we offer from people who have used them or bought them for a friend or loved one struggling with cancer. We received this one recently, and were touched by the heartfelt gratitude and, more importantly, by the fact that our Double Mastectomy BFFLBag® and the BFFL Co Guide to Mastectomy were so helpful. This has always been our mission: To improve the patient experience. There’s nothing better than finding out we have done just that. Here’s what she wrote:
The BFFL Company Bag was delivered right on time. I have yet to open it since both my daughter and I are down with an ugly sinus infection, but I will be delivering it to her very soon. I just want you to know what a wonderful difference products such as this and your personal and kind help provide to cancer sufferers and their relatives. I would do anything for my daughter, but so far, except for accompanying her to appointments and doctor visits, I have been able to do little. This product – the thought of it, the hope of it, the kindness with which it was put together – has been so instrumental in providing a little relief to a grim situation.
I was especially impressed with your “The BFFL Co Guide to Mastectomy.“ For 25 years, I worked as an Instructional Systems Specialist – first for the U. S. Army and then the U. S. Coast Guard. Smaller service though it was, the CG, early on, was particularly good at realizing the great advantage of job aids, etc. Your Guide to Mastectomy is one of the best I’ve ever seen, and it even includes a video that I plan to watch.
Ironically to us anyway, my daughter is an oncology nurse, having devoted 13 or more years of her working career to chemo and now radiation. She knows how to care for drains – I don’t — but I will because your video and instruction and her skill set and teaching skills will make sure I get one thing out of this experience and that is how to care for drains. My daughter also got me through a very tough year as my husband struggled with pancreatic cancer. Of course, he ultimately lost that battle, but my daughter was why I could keep his multitude of meds straight and other visiting nurses who patiently taught me were why I could ultimately administer infused antibiotics through a Smart Port twice a day. If you’re me, you think you can’t do these things. If you’re my daughter you not only know you can but you know how to help other people to experience that they can, too. I know you must get accolades and praise all the time, but just wanted to add mine. I think you’re fantastic!!!!
Sheila Shepard, proud mother of the best oncology nurse in the whole world!