I wanted to let you know that the bag for [my friend] arrived today. I delivered it to her this evening and she was so appreciative. She had not begun to pack because she said she had no idea what she should take. She has two daughters 8 and 10 and she and her husband are taking them bowling tonight, just so they can have one last fun family night before she starts her battle with cancer. She only has cancer in one breast right now, but has tested positive for the cancer gene so they are doing the double mastectomy and immediate reconstruction. We are so grateful that we were able to give her a gift that would not only provide her with comfort and ease her hospital stay, but also eliminate the worry of trying to figure out what to take to the hospital. Thank you for the tremendous customer service you provided and going the extra mile to make sure the bag arrived in time for her to take it with her to the hospital.