I sent one of the Bffl bags to my friend Jane who was having surgery at Dana Farber. I was amazed at talking with her that she really had not had a lot of education or support heading into her bilateral mastectomy this week. Here is the email I got from her brother Jim regarding her recovery: ‘Dear Jennie – thank you so much. Jane did incredibly well, and she is continuing to recover. She should be going home tomorrow. She brought her amazing [Bffl Bag] with her to Dana Farber, showed us all, and mentioned several times how wonderful you have been to her. She (we!) are most appreciative! Thank you for everything. It means the world. XX Jim B.’ I am so excited that she took the bag with her to the hospital. It’s funny you sometimes wonder how much people really hear when you are working with them. This one was definitely a challenge since we our communication was either by phone or email. I also was never really sure if I helped her because she just seemed so overwhelmed each and every time I spoke with her.